Online Banking thoughts on future trends
I was going through some notes and found a brain dump of ideas about online banking, security and customer behaviour. I though that is would be worthwhile posting it here for safe keeping:
Nicks thoughts on future trends.
- Customers will want to do more for themselves and from more locations at any time of the day or night.
- As a mass market group customers will continue to very slow to learn about security risks and even slower to change their behaviour.
Friday, June 10th, 2005
